CHANGE OR CANCEL

How to Cancel or Change Your Flights


It is simple to cancel or change your flight prior to departure on delta.com in just a few easy steps.

Have questions about our cancel or change policies? Our Cancel or Change page is here to help. 

If you need to change or cancel your trip with Delta Vacations, we recommend reviewing their change and cancellation policies.

 

Note: View each video in full screen by selecting the icon in the bottom right during play.

 

Step 1: Find Your Confirmation Number

You can use the confirmation number from your original booking to search for your trip on delta.com. 

In Your Email Inbox

Search for “Your Flight Receipt” and locate the email that applies to the trip you want to change or cancel.

You will find your confirmation number in the top section of the email, just below the Delta logo and your name.


 

Step 2: Find Your Trip

Go to  My Trips  and locate your trip using your name and confirmation number, credit/debit card number, or ticket number from your Flight Receipt email.


 

Step 3: Begin the Flight Change or Cancellation Process

Change a Flight

Once you have located your trip on the Trip Details page, select the “Change or Add Flights” button to view and select new flight options. When changing your flight,  credit from your original flight will be applied, and you will need to pay any price difference between your original flight and the new flight, plus any applicable change fees – the additional amount due will be displayed in the results. If your new flight costs less than your original flight minus any applicable change fees, the difference will be issued to you as a Delta eCredit. 

 

Cancel a Flight

After locating your trip on the Trip Details page, select “Need to Cancel?” followed by “Start Flight Cancellation.” You will be taken through the cancellation process and have the opportunity to check your flight details and confirm that you would like to cancel before it is final. 

Your remaining ticket value will be issued as either a Delta eCredit or as a refund to the original form of payment, depending on your ticket type and circumstances of cancellation. 

For more information about accessing and using available eCredits, go to How to Rebook Using an eCredit.


 

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