CONTRACT OF CARRIAGE: CANADA
When you buy a ticket for travel on Delta, you enter into a contract of carriage with us. The terms of your contract are set forth in:
- Your ticket
- Any tariffs that apply
- Our Conditions of Carriage or Canadian General Rules Tariff (Plain language version PDF)
Tariffs on File with the Canadian Transportation Agency*
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Canadian General Rules Tariffopens in a new windowopens in a new windowopens in a new window
- Canadian General Rules Tariff - Table of Contentsopens in a new window
- CGR Rule 1 - General Provisionsopens in a new window
- CGR Rule 3 - Schedules and Operationsopens in a new window
- CGR Rule 5 - Definitionsopens in a new window
- CGR Rules 10, 20, 25, 33opens in a new window
- CGR Rule 35, 40opens in a new window
- CGR Rules 50, 55, 85opens in a new window
- CGR Rules 90, 95opens in a new window
- CGR Rules 100, 105opens in a new window
- CGR Rule 107 - Ticket Validity in Case of Illnessopens in a new window
- CGR Rule 110 - Issuance of Ticket Stockopens in a new window
- CGR Rule 115 - Confirmation of Reservationsopens in a new window
- CGR Rule 135 - Cancellation of Reservationsopens in a new window
- CGR Rule 141 - Voluntary Standby Travelopens in a new window
- CGR Rules 150, 160opens in a new window
- CGR Rule 165 - Construction of Faresopens in a new window
- CGR Rules 170, 175opens in a new window
- CGR Rules 180, 185, 187opens in a new window
- CGR Rule 189 - Interline Baggage Acceptanceopens in a new window
- CGR Rule 190 - Baggageopens in a new window
- CGR Rule 191 - Liability of Carriersopens in a new window
- CGR Rule 240opens in a new window
- CGR Rule 245
- CGR Rules 255, 260opens in a new window
- CGR Rules 270
- CGR Rules 390, 392, 394opens in a new window
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International Conditions of Carriageopens in a new windowopens in a new windowopens in a new window
- IGR Rule 1 - General Provisionsopens in a new window
- IGR Rule 2 - Standard Format of Electronic Rulesopens in a new window
- IGR Rule 5 - Definitionsopens in a new window
- IGR Rule 15 - Electronic Surveillance of Passengers and Baggageopens in a new window
- IGR Rule 19 - Carrier-imposed Surchargesopens in a new window
- IGR Rule 20 - Carrier-imposed Surcharges to from Canada onlyopens in a new window
- IGR Rule 21 - Carrier-imposed Surcharges, Part 1opens in a new window
- IGR Rule 21 - Carrier-imposed Surcharges, Part 2opens in a new window
- IGR Rule 22 - Carrier-imposed Surcharges to from Canadaopens in a new window
- IGR Rule 25 - Refusal to Transportopens in a new window
- IGR Rule 26 - Carriage of Childrenopens in a new window
- IGR Rule 30 - Ground Transfer of Serviceopens in a new window
- IGR Rule 33 – Carriage of Persons with Disabilitiesopens in a new window
- IGR Rule 34 - Passengers with Disabilities Discount from Ecuadoropens in a new window
- IGR Rule 36 - Passenger Expenses en Route
- IGR Rule 40 - Taxesopens in a new window
- IGR Rule 45 - Administrative Formalities Passports Visas and Tourist Cardsopens in a new window
- IGR Rule 47 - Smoke Free Serviceopens in a new window
- IGR Rule 50 - Passenger Medical Oxygenopens in a new window
- IGR Rule 54 - Liability of Carriers to from Canada onlyopens in a new window
- IGR Rule 55 - Liability of Carriersopens in a new window
- IGR Rule 56 - The Delta Connectionopens in a new window
- IGR Rule 57 - Delta Codeshare Servicesopens in a new window
- IGR Rule 60 - Reservationsopens in a new window
- IGR Rule 61 - Capacity Limitationsopens in a new window
- IGR Rule 65 - Ticketsopens in a new window
- IGR Rule 75 - Currency of Paymentopens in a new window
- IGR Rule 80 - Revised Routings Failure to Carry and Missed Connectionsopens in a new window
- IGR Rule 81 - Reroutingopens in a new window
- IGR Rule 87 - Denied Boarding Compensationopens in a new window
- IGR Rule 90 - Refundsopens in a new window
- IGR Rule 95 - Amenities Services for Delayed Passengersopens in a new window
- IGR Rule 107 - Trained Dogsopens in a new window
- IGR Rule 115 - Interline Baggage Acceptanceopens in a new window
- IGR Rule 116 - Baggage Part 1opens in a new window
- IGR Rule 116 - Baggage Part 2opens in a new window
- IGR Rule 125 - Excess Value Charges for Baggageopens in a new window
- IGR Rules 126 - Acceptance of In bond Baggageopens in a new window
- IGR Rules 130 - Fare Construction
- IGR Rule 135 - Stopoversopens in a new window
- IGR Rule 145 - Currency Applicationsopens in a new window
- IGR Rule 200 - Childrens and Infants Faresopens in a new window
- IGR Rule 205 - Free and Reduced Rate Transportation for Agentsopens in a new window
- IGR Rule 210 - Free and Reduced Rate Transportation for Tour Conductorsopens in a new window
- IGR Rule 550 - Passengers Occupying Two Seatsopens in a new window
- IGR Rule 720 - Delta Senior Citizen Disount Faresopens in a new window
- IGR Rule 730 - Delta SkyMiles Programopens in a new window
- IGR Rule 900 - Skyteam America Passopens in a new window
- IGR Rule 960 - Special Discounts for International Adoptionsopens in a new window
- IGR Rule 961 - Student Discount Fares from Ecuadoropens in a new window
- IGR Rule 1000 - Seamens Faresopens in a new window
These documents are in Portable Document Format (PDF). To view, save or print them, you'll need the free Adobe Acrobat Reader.
Download Adobe Acrobat Readeropens in a new window
For past date conditions of carriage, please email us specifying which tariff you are requesting and the date of your ticket purchase.
*A Note for Delta Customers Residing in Canada: The plain language versions of Delta’s Canadian General Rules Tariff and International Conditions of Carriage are posted to assist passengers in interpreting the tariffs filed with the Canadian Transportation Agency (“CTA”). To the extent there are discrepancies between the plain language versions and the tariffs filed with the CTA, the tariffs filed with the CTA shall prevail.