DELTA'S GDS BOOKING POLICY

Delta's GDS Booking Policy

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All bookings on Delta travel documents must comply with Delta's contract of carriage, and with all applicable fare rules. Delta's GDS Booking Policy guidelines are designed to set clear expectations for subscribers concerning the use of a GDS for reserving, booking and ticketing Delta air transportation. Emphasis has been placed on the importance of adherence to tariff rules as they are designed to allow pricing and travel flexibility for all customers. Enforcing these rules benefits customers as this allows us to offer passengers a greater number of discounted seats while reserving last seat availability for business customers.

We will continue to provide information to our Agency Partners to ensure that all GDS users take a consistent approach when using GDS services to reserve space and issue tickets for Delta customers. GDS practices that are considered a violation of Delta's policies will be addressed appropriately.

To prevent such violations, please review the below links that encompasses booking rules and abusive type ticketing practices. Under no circumstances should Delta personnel or Delta-appointed travel agents suggest or solicit any type of abusive ticketing practice that would violate Delta's tariff rules.

Definitions

Admin Fees for Debit Memoopens in a new window

Duplicate Bookingsopens in a new window

Passive Segmentsopens in a new window

Back-to-back Ticketingopens in a new window

Fraudulent/Fictitious Bookingsopens in a new window

Premium Group Processopens in a new window

Canceling Reservationsopens in a new window

Group Bookingsopens in a new window

Special Service Requestopens in a new window

Churningopens in a new window

Inactive Segmentsopens in a new window

Test or Training PNRsopens in a new window

Claim PNRopens in a new window

Inventory Circumvention

Valid Name Requiredopens in a new window

Dual Automationopens in a new window

Journey Control (O&D)

Wait Listingopens in a new window

Secure Flight Passenger Data Requiredopens in a new window

Off-Shore/Cross Border Ticketing