Help Center


Supporting Our Customers

Refund, rebooking and expanded reimbursement options remain available for customers affected by the global IT outage. 


We want you to get where you're going faster. Review our most popular ways to quickly manage your trip yourself, maintain your SkyMiles® account, explore helpful policy details and, if needed, find out how to contact us.
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Things to Know


It's easy to review your loyalty benefits, commonly referenced policies and ways to prepare for upcoming travel.

 

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SkyMiles

Manage your loyalty program account.

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Children & Infant Travel

Learn how to travel with children and infants and about unaccompanied minors.

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Pet Travel

Review requirements for traveling with your pet.

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Travel Planning FAQs

View our list of our most commonly asked travel planning questions.


Still Need to Contact Us?


If you purchased a ticket from a third-party travel site or agency and need to make a change or cancellation, refer directly to your third-party travel site or travel agent for servicing/assistance needs.


If you purchased a Delta Vacations package, please visit delta.com/vacations.

 

To speak with a representative about a new or existing reservation, call 800-221-1212. If you are a Medallion® Member, check the Contact Us section in the Fly Delta mobile app for your dedicated phone line. If you are a SkyMiles member, have your SkyMiles account number available to expedite your call.

You may contact Reservation Sales 24 hours/day, 7 days/week.

If you purchased a ticket from a third-party travel agency and you end up needing to make a change or cancellation, please refer directly to your travel agent for servicing/assistance.

Contact
Information
General Sales & Services
800-221-1212
800-323-2323 for SkyMiles Members
800-325-1999 for Flight Information

24 hours/day, 7 days/week
International Sales & Service
800-241-4141
24 hours/day, 7 days/week
Refund Status
800-847-0578
8am - 7pm ET
Mon-Fri
(Closed: Sat-Sun, U.S. holidays)
Baggage
800-325-8224
6:00 am - 12:00 am ET, 7 days/week
Comment & Complaint
For comments or complaints after you have traveled
 
 
Delta Air Lines, Inc.
Customer Care
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980
Group Travel
For groups of 10 or more
Accessible Travel Services
Accessible Travel Services
404-209-3434
For customers with hearing or speech disabilities: Dial 711
24 hours/day, 7 days/week
Hearing & Speech Impaired
Representatives available
6am - 11pm ET
Delta Vacations
800-800-1504
Phone hours of operation: 6a-8p CT
Messaging hours of operation: 6a-11p CT
 
Delta Gift Cards
800-225-1366 for airfare reservations
800-800-1504 for Delta Vacations packages including airfare
Other inquires: deltagiftcards@delta.com
24 hours/day, 7 days/week
Hotels
For Hotels reserved via travelextras-delta.com
24 hours/day, 7 days/week
Rental Cars
For Rental Cars reserved via travelextras-delta.com

Manage Your Rental Car Reservation

Alamo                  844-357-5138

Dollar                   800-654-4173

Enterprise            855-266-9565

Hertz                    800-654-4173

National               877-222-9058

Thrifty                   800-654-4173

24 hours/day, 7 days/week
 

Reservation Assistance by Language

We offer reservation assistance in Spanish and Chinese.

CONTACT
Spanish (En Español)
800-511-9629
Japanese/Chinese (日本語/國語)
800-327-2850
 

Delta Charter Flights

Delta Charter Flights offers quotes for charter services up to one year in advance. To schedule and plan your flight, we must receive your charter request at least 31 days in advance. Aircraft availability is limited, so requests at least 90 days in advance are preferred.

To request a charter, send an e-mail to: charter@delta.com.

You can reach us with these reservations phone numbers when you're calling from Africa.

Ticket Office Locations

CITY
PHONE NUMBER
Burkina Faso
Ouagadougou*
226-30-6365
Cameroon
Douala*
237-342-15-55
Yaoundé*
237-342-15-55
Côte d'Ivoire
Abidjan*
225-20202424
Egypt
Cairo
2-2736-2030
2-2736-2039
Ghana
Accra
Kumasi
233-(0)30-221-3111
233-(0)32-203-1121
Kenya
Nairobi
254 20 4445500
254 20 4445504
254 20 2597800
Liberia
Monrovia
231-(0)6-782-226
Mali
Bamako*
223-222-22-12
223-222-61-09
Mauritania
Nouakchott*
222-25-18-02
Morocco
All Cities
002-11-0011 for Operator, then 800-221-1212
Namibia
Windhoek
482-4582
Nigeria
Lagos
01 279 9001 
01 279 9000
081 0 580 6366
090 8 677 2849
070 1 099 9897
080 5 116 2067
Senegal
Dakar*
221-33-849-6955
South Africa
All Cities
0027 (0) 11 408 8200 (Office)
0027 (0) 86 001 8040 (Office)
0027 (0) 11 388 2584 (Fax)
Togo
Lome*
228-216-910

*Calls handled by SkyTeam® partner.

Post-travel Feedback / Customer Care

Postal Address
Phone Number
Mozambique
Travel Fast Ltd
Rua Beijo da Mulata, nr 98 R/C
Bairro da Sommerchield II
Maputo
Mozambique
+258 21 088 893
Opening Hours
Monday-Friday
9:00 AM to 5:00 PM
Saturday
9:00AM to 12:00 PM
Uganda

Delta Customer Care
PSL Building
Plot 28/34 UMA Show Grounds
Uganda


256 414 288935
Hours
Mon-Fri: 8:30am–5:00pm
Sat: 9:00am–1:00pm


You can reach us with these reservations phone numbers when you're calling from Asia.

Ticket Office Locations

CITY
PHONE NUMBER
China
Within Mainland China
400-120-2364
Assistance available in English 24hrs a day, 7 days a week
Assistance available in Mandarin: 8am-7pm Monday-Sunday
Assistance available in Cantonese:
8am-7pm Monday-Sunday
Hong Kong
800-965-716
Assistance available in English 24hrs a day, 7 days a week
Assistance available in Mandarin: 8am-7pm Monday-Sunday
Assistance available in Cantonese:
8am-7pm Monday-Sunday
India
Toll-free
1 800 123-6645
Japan
Within Japan (Navi-Dial)
0570-077733
Assistance available in Japanese: Mon – Fri 9am – 6pm
Assistance available in English 24hrs a day, 7 days a week
IP, PHS, Overseas
050-3850-8388
Pakistan
Air Transport Activities (Pvt) Ltd.
23-27 Avari Plaza, Shahrah-e-Faisal
Karachi,
Pakistan.
+92 21 35676567 
/35676570 / 35676882

Mon-Fri: 9am-5:30pm
Sat: 9am-1pm
Sun: Closed
Air Transport Activities (Pvt) Ltd.
Avari Lahore,
87 Shahrah-e-Quaid-e-Azam,
Lahore,
Pakistan.
+92 42 36308409 / 36309044

Mon-Fri: 9am-5:30pm
Sat: 9am-1pm
Sun: Closed
Air Transport Activities (Pvt) Ltd.
Avari Express
Park Lane Luxury Apartments
Islamabad Expressway
Near Faizabad
Rawalpindi.
+92 51 2827209 / 2273173

Mon-Fri: 9am-5:30pm
Sat: 9am-1pm
Sun: Closed
Philippines
Manila
+63 2 8841 0101
Singapore
Singapore
65-6336-3371
Assistance available 24hrs/day, 7 days/week
South Korea
Seoul
+82-2-317-5535
Assistance available in Korean: Mon-Fri: 9am-6pm(KOR Time)
Assistance available in English 24hrs/day, 7 days/week
Sri Lanka
Colombo
Colombo City: +94-11-2680398
8:30am-5pm M-F, 9am-1pm Sat
Closed Sun
Taiwan
Within Taiwan
00806651982 calling within Taiwan – General reservation.
00806651981 calling within Taiwan – Medallion
Operating hours will be 8am-7pm Monday-Sunday
Assistance available in English 24hrs a day, 7 days a week
Assistance available in Mandarin: 8am-7pm Monday-Sunday
Thailand
Bangkok
+662 2535169
Assistance available in Thai and English 8am – 5pm, Mon-Fri
Vietnam
Hanoi
Ho Chi Minh City
84-4-7306-6368
84-8-7306-6888

Post-travel Feedback / Customer Care

Postal Address

Phone Number

China
Japan
Korea
Hong Kong
Singapore
Taiwan


Delta Air Lines Inc
Pacific Customer Care
Singapore Post Centre
P O Box 1088
Singapore 914037


India

Delta Air Lines
C & B Square, Unitno.402,
4Th Floor, Sangam Complex
Andheri Kurla Road, Andheri East,
Mumbai 400 059


Please use the Comment/Complaint form to email us.

Philippines

Delta Air Lines, Inc.
9/F, Athenaeum Building
160 LP. Leviste Street 
Salcedo Village, Makati City
1227 Philippines 


Thailand

Sky Alliance (Thailand) Co., Ltd.
92/38a Sathorn Thani 2 Building, 15th Floor
North Sathorn Road
Silom, Bangrak
Bangkok 10500
Thailand

You can reach us with these reservations phone numbers when you're calling from the Caribbean, Bahamas & Bermuda.

Ticket Office Locations

CITY
PHONE NUMBER
Antigua
All Cities
800-221-1212
Aruba
All Cities
800-1555
Bahamas
All Cities
800-221-1212
Barbados
All Cities
800-221-1212
Bermuda
All Cities
800-221-1212
Bonaire and Curacao
All Cities
800-221-1212
Cayman Islands
All Cities
800-221-1212
Dominican Republic
All Cities
809-200-9191
Grenada
All Cities
800-221-1212
Haiti
All Cities
509-28-16-16-66
Jamaica
All Cities
800-221-1212
Puerto Rico
All Cities
800-221-1212
St. Kitts
All Cities
800-221-1212
St. Lucia
All Cities
800-221-1212
St. Maarten
Dutch Side
546-7616 or
001-800-872-2881 for operator, then
800-221-1212
French Side
0800-225-630
Trinidad and Tobago
All Cities
800-221-1212
Turks and Caicos
All Cities
01-800-221-1212
Virgin Islands
All Cities
800-221-1212

Post-travel Feedback / Customer Care

Postal Address

Bahamas
Bermuda
Dominican Republic
Grand Cayman
Grenada
Guyana
Jamaica
St. Lucia
Turks & Caicos


Delta Air Lines, Inc.
Customer Care
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980


You can reach us with these reservations phone numbers when you're calling from Europe.

Ticket Office Locations

CITY
PHONE NUMBER
Austria
Vienna
+43 (0)1 360 277 3461
Belgium
Brussels
+32 (0)2 620 0183
Bosnia-Herzegovina
All Cities
+ 385 1 7776 120
Croatia
Zagreb
+ 385 1 7776 120
Czech Republic
Prague
+420 2 2543 9798
Denmark
Copenhagen
+45 823 32 721
Finland
Helsinki
+358 (0) 981- 710406
France
All Cities
+33 (0) 9 69 39 17 79*
Germany
All Cities
+49 (0)6 929 993 771
Greece
All Cities
+30 211180 9475
Hungary
Budapest
+3614292246
Iceland
All Cities
800 9359
Ireland
All Cities
+353 16590298
Italy
All Cities
+39 02 3859 1451
Macedonia
+381 11 43 00 372
Montenegro
+385 1 777 6173
Netherlands
Amsterdam
+31 (0)20 721 9128
Norway
Oslo
+47-220-017-01
Poland
Warsaw
+48(0)225123948
Portugal
Lisbon
+351-21318-0062
Romania
+40(0)216550738
Russian Federation
Moscow
495-937-9090
8-800-700-0990
Serbia
+381 11 43 00 379
Slovak Republic
International
+421 (0)2 5011 2144
Slovenia
All Cities
+386 1 888 86 91
Spain
All Cities
+34 913 75 41 46
Sweden
Stockholm
+46 8 519 92 216
Switzerland
All Cities
+41 848 000 872
Türkiye
All Cities
+90-(0)212-310-19-99
Ukraine
Kyiv
+38-044-287-35-95 and
+38-044-490-6502
United Kingdom
All Cities
+44 (0)207 660 0767

*National standard rates apply from a landline. Rates from mobile networks may vary.

Post-travel Feedback / Customer Care

Postal Address

Online Feedback

Albania
Andorra
Bulgaria
Estonia
Faroe Island
Finland
Guernsey
Iceland
Isle of Man
Jersey
Latvia
Liechtenstein
Lithuania
Luxembourg
Malta
Norway
Portugal
San Marino


Delta Air Lines, Inc.
Customer Care
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980


Please complete our Comment & Complaint form to share your travel experience with us

Armenia
Azerbaijan
Belarus
Georgia
Kazakhstan
Kyrgyzstan
Russia
Tajikistan
Turkmenistan
Uzbekistan


Delta Air Lines, Inc.
Customer Care
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980


Please complete our Comment & Complaint form to share your travel experience with us
Disability Assistance
Phone 1-404-209-3434


Austria

Delta Air Lines, Inc.
Customer Care
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980


Please complete our Comment & Complaint form to share your travel experience with us

Belgium

Delta Air Lines, Inc.
Customer Care
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980


Please complete our Comment & Complaint form to share your travel experience with us

Croatia

Delta Air Lines, Inc.
Customer Care
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980


Please complete our Comment & Complaint form to share your travel experience with us
Cyprus
Greece


Delta Air Lines, Inc.
Customer Care
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980


Please complete our Comment & Complaint form to share your travel experience with us

Czech Republic
Slovakia


Delta Air Lines, Inc.
Customer Care
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980


Please complete our Comment & Complaint form to share your travel experience with us
Denmark

Delta Air Lines, Inc.
Customer Care
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980


Please complete our Comment & Complaint form to share your travel experience with us

Germany

Delta Air Lines, Inc.
Customer Care
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980


Please complete our Comment & Complaint form to share your travel experience with us

France
Monaco


Delta Air Lines, Inc.
Customer Care
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980


Please complete our Comment & Complaint form to share your travel experience with us

Hungary

Delta Air Lines, Inc.
Customer Care
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980


Please complete our Comment & Complaint form to share your travel experience with us

Ireland

Delta Air Lines, Inc.
Customer Care
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980


Please complete our Comment & Complaint form to share your travel experience with us

Italy

Delta Air Lines, Inc.
Customer Care
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980


Please complete our Comment & Complaint form to share your travel experience with us

The Netherlands

Delta Air Lines, Inc.
Customer Care
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980


Please complete our Comment & Complaint form to share your travel experience with us

Norway

Delta Air Lines, Inc.
Customer Care
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980


Please complete our Comment & Complaint form to share your travel experience with us
Poland

Delta Air Lines, Inc.
Customer Care
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980


Please complete our Comment & Complaint form to share your travel experience with us
Romania
Moldavia


Delta Air Lines, Inc.
Customer Care
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980


Please complete our Comment & Complaint form to share your travel experience with us
Russia

Delta Air Lines, Inc.
Customer Care
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980


Please complete our Comment & Complaint form to share your travel experience with us
Disability Assistance:
Phone: 1-404-209-3434


Spain

Delta Air Lines, Inc.
Customer Care
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980


Please complete our Comment & Complaint form to share your travel experience with us

Sweden

Delta Air Lines, Inc.
Customer Care
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980


Please complete our Comment & Complaint form to share your travel experience with us

Switzerland

Delta Air Lines, Inc.
Customer Care
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980


Please complete our Comment & Complaint form to share your travel experience with us

Slovenia

Delta Air Lines, Inc.
Customer Care
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980


Please complete our Comment & Complaint form to share your travel experience with us
Türkiye

Delta Air Lines, Inc.
Customer Care
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980


Please complete our Comment & Complaint form to share your travel experience with us

United Kingdom

Delta Air Lines, Inc.
Customer Care
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980


Please complete our Comment & Complaint form to share your travel experience with us

*Within France, rate of 0,35 €/min will apply.

You can reach us with these reservations phone numbers when you're calling from Mexico and Central America.

Ticket Office Locations

CITY
PHONE NUMBER
Belize
Belize City
225-2010
All Other Cities
0800-225-2010
Costa Rica
All Cities
0800-016-2002
El Salvador
San Salvador
2-275-9292
Guatemala
Guatemala City
(502) 2458-0655
All Other Cities
1-800-300-0005
Honduras
San Pedro Sula
Tegucigalpa
2550-1616
2234-9432
All Other Cities
800-2791-9326
Mexico
All Cities
01-800-266-0046
Nicaragua
Managua
2254-8130
All Other Cities
001-800-226-0225
Panama
Panama City
214-8118
All Other Cities
001-800-507-2884
Panama
Panama City
214-8118
All Other Cities
00800-560-0041

Post-travel Feedback / Customer Care

Postal Address

Phone Number

Argentina
Bolivia
Chile
Colombia
Costa Rica
Ecuador
Guatemala
Honduras
Mexico
Nicaragua
Panama
Peru
Uruguay
Paraguay
Venezuela


Mailing Address only:
Delta Air Lines, Inc.
Customer Care
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980


No phone number. Please email us.

Brazil

Delta Air Lines, Inc
Caixa Postal 226
Rio de Janeiro - RJ
CEP.: 20010-974
Brazil


This number only works when dialing from Brazil.
Este número só funciona quando você estiver ligando dentro do Brasil.

SAC (Serviço de atendimento ao cliente) 0800-056-2599



You can reach us with these reservations phone numbers when you're calling from the Middle East.

Ticket Office Locations

CITY
PHONE NUMBER
Bahrain
Manama
973-17-225-650
Israel
Tel Aviv
Sunday through Thursday from 9:00 to 17:00 at +972-3-513-8000.
Jordan
Amman
011-962-6-5810400
Kuwait
Kuwait
965-2-225-7925
Palestine
Ramallah
+972-2-298-3130
Qatar
Doha
+974-3330-5440
Saudi Arabia
Dhahran
+966-13-8823537
Jeddah
+966-12-6552885
United Arab Emirates
Abu Dhabi
9712-671-3033
Dubai
9714-397-0118

You can reach us with these reservations phone numbers when you're calling from the Pacific region.

Ticket Office Locations

CITY
PHONE NUMBER
Australia
Sydney (Toll-free)
1800-144917
New Zealand
Auckland
+64 9 888 6460

Post-travel Feedback / Customer Care

ONLINE FEEDBACK

Australia
New Zealand


Please use the Comment/Complaint form to email us.

You can reach us with these reservations phone numbers when you're calling from South America.

Ticket Office Locations

CITY
PHONE NUMBER
Argentina
All Cities
0800-666-0133
Brazil
All Cities
0800 056 2599 - SAC
0800 729 1728 - TTY
Chile
All Cities
800-20-20-20
All Cities
(56) 44 208 0746 (cell phones)
Colombia
All Cities
01-800-956-1035
Ecuador
All Cities
1-800-10-10-60
Guyana
All Cities
1-80-086-234-56
Peru
Lima
211-9-211
Toll Free: 0800-50861
All Other Cities
0800-43210
Uruguay
All Cities
004-056-33
Venezuela
Caracas
958-1000
All Other Cities
0-800-100-3453

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