Reclaim My Status

For more information about earning MQDs, please visit How to Get Medallion Status.

What supporting documentation do I need to provide in my application?

The supporting documentation should be proof that your life event occurred. For example, if you left your job to continue your education and are now expecting to travel more as you re-enter the workforce, documents proving you were recently in school and are now starting a new job could be submitted as supporting documentation. Please avoid including your protected health information in your documentation.

Can I use COVID-19 as reason for Reclaiming My Status?

Unfortunately, COVID-19 will not be accepted as a reasoning for Reclaiming Status.

How can I earn MQDs that will apply to Reclaim My Status?

MQDs toward your Status extension can be earned the following ways: 

• On Delta-marketed flights operated by Delta or by one of our partner airlines*
• With your eligible Delta SkyMiles American Express Card 
  • MQD Boost: Earn $1 MQD for each $20 of purchases on your Delta SkyMiles® Platinum or Platinum Business Card or $1 MQD for each $10 of purchases on your Delta SkyMiles Reserve or Reserve Business Card and get closer to Medallion Status for the next Medallion Year. Terms apply.
• Delta Vacations®**

*Basic Economy tickets are not eligible for earning miles in the SkyMiles® Program or earning credit towards Medallion and Million Miler Status.

**MQDs awarded for total package value will be apportioned between lead booker and others in the same itinerary. Excludes taxes, fees (including government-imposed fees), Basic Economy and similar fares, gratuities, room service, other booking charges, and insurance, as applicable. Other terms, exceptions, and exclusions apply. For additional details, visit our Terms and Conditions. 

Which Medallion Tiers are eligible for the Reclaim My Status benefit?

You can enroll in Reclaim My Status for Diamond, Platinum, Gold or Silver Medallion Status. The invitation-only Delta 360° Program is not eligible for Reclaim My Status.

How long after I am approved to enroll in Reclaim My Status will my three-month complimentary Status go into effect?

Your three-month complimentary Medallion Status period will begin immediately when you receive the email that states request has been approved. Reviews of requests may come with a delay at this time, but please know we are doing everything we can to get back to you as soon as possible. 

Remember to wait until you are ready to start flying again to apply for Reclaim My Status, as your three-month complimentary offer period cannot be deferred.

If my application is denied, can I re-apply in the future?

Yes, as long as you’re applying for a life event other than the event shared in your previously denied application.

Can I still enroll in if I did not have Medallion Status in the previous Medallion Year?

While the benefit is designed for Members that lost their Status in the previous Medallion Year, we will make exceptions on a case-by-case basis for life events that might have kept a Member from traveling for longer than one year. For example, if you returned to school to earn a multiple-year degree. If you believe your situation needs an exception, please let us know in the free response section of the enrollment form.

Will my Medallion Status be updated in my account during the complimentary three months?

Yes, your SkyMiles account will show your new Status in all channels (delta.com, Fly Delta app, boarding pass, etc.).

Will I be notified if I meet the thresholds?

If you meet the thresholds, you will be notified via email, and your newly-earned Medallion Status will be reflected in your account. If you do not meet the thresholds, your account will revert back to your earned SkyMiles Status. Please note reviews of requests may come with a delay at this time, but please know we are doing everything we can to get back to you as soon as possible. 

Will I receive a Medallion welcome kit in the mail?

Your digital membership card can be found in the My Wallet section of the Fly Delta app and the My SkyMiles section of delta.com. A physical welcome kit will not be issued for the three-month complimentary Status. Members who meet the thresholds  will receive a welcome kit in the mail within three weeks after the three-month offer period has ended.

Will I be eligible to select Choice Benefits?

Members who receive 3 months of complimentary Diamond or Platinum Medallion Status will not be eligible to select Choice Benefits if they do not meet the thresholds to extend Status beyond the complimentary 3-month period.

If you meet the thresholds to earn 2025 Diamond or Platinum Medallion Status, you will then be eligible to select your 2025 Choice Benefits. For example: If you are enrolled in Reclaim My Status on June 1, 2024 and earn Platinum Medallion Status through Reclaim My Status on August 15, 2024, you will earn Platinum Medallion Status until January 31, 2026. You are then eligible to select 2025 Choice Benefits (which you have until January 31, 2026 to select, but you can choose to select them immediately). Learn more about Choice Benefits.

Can I earn a different Medallion Status than I earned last year?

Through Reclaim My Status, you cannot earn a Medallion Status higher than what you earned in the previous Medallion year; you can only earn a Medallion Status equal to or lower than the Medallion Status you earned in the previous Medallion year.

For example, if you previously had Platinum Medallion Status, and during your complimentary three months of Platinum Medallion Status, you actually meet the thresholds for Diamond Medallion Status, you will still only extend your Platinum Medallion Status for that year and the following year. As another example, if you previously had Gold Medallion Status, and at the end of your complimentary three months of Gold Medallion Status, you have only met the thresholds for Silver Medallion Status, you will be given Silver Medallion Status for that year and the following year.

Keep in mind, you are still eligible to reach a higher Tier of Medallion Status through the published qualification thresholds.

How often can I participate?

You can participate in Reclaim My Status once every three years, but if your situation needs an exception please let us know. For example, if you’ve gone on maternity leave multiple times within the last three years.

How will Delta ensure this new Medallion Benefit is only being used by qualified Members? 

We have put rules and reviews in place to ensure that only Medallion Members who should be enrolled are accepted. And remember, the spend and travel requirements to maintain Status beyond the 3-month complimentary period are aligned with the standard requirements a Member must meet to earn each Tier of Status in the calendar year. Only Members that fly like Platinum Medallion Members in their 3-month complimentary period, for example, will successfully be able to reclaim their Platinum Status beyond those 3 months.

What if my reason for applying is not listed under potential life events? 

You should go ahead and submit your request for review. We understand life happens and are open to hearing your story. Unforeseen circumstances outside of a Member’s control that may not be categorized as a ‘life event’ will also be reviewed on a case-by-case basis.

What if I lost my Medallion Status because I was serving in the military?

There is an existing, separate policy for Members who did not re-qualify for their Medallion Status because they were serving in the military.

Members of the United States Army, Marine Corps, Navy, Air Force and Coast Guard who were not able to use their Medallion Status or did not requalify for Medallion Status as a result of their deployment are eligible for a Medallion Status extension. Upon return from deployment, military members are eligible to extend their Medallion Status for the remainder of the current Medallion Year, plus the following Medallion Year upon providing a copy of their deployment orders. For example, if the extension is granted before December 31, 2024, your Medallion Status will be extended through January 31, 2026.

The Medallion Status request can be submitted once the military member returns home from deployment. Requests may not be made before or during deployment. 

Any deployment will qualify, regardless of length, as long as it takes place during the time the Member has Medallion Status. Members do not currently need to be on active duty to request an exception. Reserve members are eligible. 

While the existing policy remains unchanged, we want those who served to be able to take advantage of this easier-to-navigate way of submitting a request.

Requests will typically be reviewed and processed within five business days, but please allow up to two weeks. Upon approval of your request, you will see your updated Medallion Status reflected in your account on the My SkyMiles page or in the SkyMiles section of the Fly Delta app. You will be notified of your approval through the e-mail address in your SkyMiles account, so please make sure yours is up-to-date in My Profile.