Certificates, eCredits and Gift Cards

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Certificates & eCredits


Whether they're printed on paper or sent to you electronically, Delta Certificates and eCredits give you a number of ways to save big on your upcoming trips.

What types of Certificates and eCredits are there?

Delta eCerts can be redeemed for a variety of money-saving offers on eligible flights, including:

  • A specific dollar amount off the cost of an eligible fare
  • A specific percentage off the cost of an eligible fare
  • A specific percentage off the number of miles required to purchase an Award ticket
  • A travel certificate that covers the cost of a ticket and requires the customer to only pay applicable taxes and fees, including Flight Certificates earned through a Delta SkyMiles® American Express Card welcome or other promotional offer.
    • Card Members who have earned promotional Flight Certificates should check their Certificate terms and conditions for details and restrictions including expiration dates, advance purchase requirements, and eligible destinations. 
  • A complimentary upgrade, such as to the Delta First or Business Class cabin
  • Companion Certificates are exclusive to Delta SkyMiles® Platinum, Platinum Business, Reserve and Reserve Business American Express Card Members.
    • Delta Platinum and Platinum Business Card Members receive one Companion Certificate for a Delta Main round-trip flight within the U.S. and to Mexico, the Caribbean or Central America each year after renewal of their Card.
    • Delta Reserve and Reserve Business Card Members receive one Companion Certificate for a Delta First, Delta Comfort or Delta Main round-trip flight within the U.S. and to Mexico, the Caribbean or Central America each year after renewal of their Card.
  • The Companion Certificate requires payment of government-imposed taxes and fees of between $22 and $250 (for itineraries with up to four flight segments). Baggage charges and other restrictions apply. Delta Basic experiences are not eligible for this benefit. Learn more.

eCredits are a specific monetary value that can be applied as payment toward the cost of a Delta ticket and any government-imposed taxes and fees. Examples of an eCredit include:

  • Unused or partially used tickets
  • Remaining value of an unused post-purchase seat upgrade or Preferred Seat
  • Delta Travel Voucher received when a ticket exchange results in residual (remaining) value
  • Delta SkyMiles® Gold American Express Card $200 Flight Credit
  • Delta Dollars received for denied boarding compensation from an oversold flight
  • Transportation Credit Voucher received as compensation for a service issue
  • Miscellaneous Charge Order generally received when an ticket exchange results in residual value and the original form of payment for the ticket was other than a credit card
  • eGift Certificates 

Currently, eCredits may only be applied toward future Delta ticket purchases, but this is the first step in the direction of offering you more flexibility with eCredits in the future. When you redeem Certificates or eCredits at delta.com there is no transaction fee. You can also redeem them at any Delta ticketing location, but additional fees may apply. eCredits, including the Delta SkyMiles® Gold Amex $200 Flight Credit, may not be combined with any forms of mileage redemption, whether full or partial, such as Award Travel or Miles + Cash tickets. Most Certificates and eCredits cannot be redeemed at travel agencies, other airlines or other travel websites, please refer to the terms and conditions for details.

Can I see a list of the Certificates and eCredits I already have?

Certificates and eCredits associated with your SkyMiles number can be viewed by logging in to My Profile on delta.com and navigating to Certificates, eCredits and Vouchers. Only Certificates or eCredits that were associated to your SkyMiles number when it was issued will be displayed.

If you wish to view Certificates or eCredits not associated with your SkyMiles number visit delta.com/redeem and enter your Certificate or eCredit number. You can view up to six individual numbers at one time.

How many Certificates or eCredits/Gifts can I redeem toward my ticket?

Maximum allowances

eCredits:

The maximum number of combinable eCredits allowed with the initial purchase is 5 per ticket.

The maximum number of combinable eCredits allowed with a ticket change is 2 per ticket.

How do I redeem an individual Certificate or eCredit?

eCredits may be used to purchase a new ticket. eCredits may also be used to complete payment for a ticket change made on Delta.com. eCredits cannot be used toward other Delta purchases such as checked baggage. eCredits can be applied at checkout or selected prior to shopping for your flights.

Redeem an eCredit

Redeeming a Certificate: (Companion Certificate/promotional Delta SkyMiles Amex Card Flight Certificates/Complimentary travel certificates/dollars off eCert/percent off eCert)

  1. Certificates must be selected or entered prior to shopping for your flights.
  2. Click the Redeem a Certificate link below.
  3. Enter your Certificate number along with any other required information.
  4. When using a Certificate, your eligible flight options will be identified as "Certificate applied".

Card Members can also redeem their Companion Certificate toward the eligible flight portion of a Delta Vacations package booking online with Delta Vacations or by calling Delta Vacations Reservations at 1-800-800-1504.

Redeem a Certificate

Can I combine the eCredits and Certificates I already have?

You can combine an eCredit with a Companion Certificate, available through the Delta SkyMiles® Reserve, Reserve Business, Platinum or Platinum Business American Express Card. If you wish to combine a Certificate and eCredits, you must first select your Certificate and then add your eCredits at checkout.  

You may not be able to combine an eCredit with a Flight Certificate received via a Delta SkyMiles® American Express welcome or other promotional offer. 

You cannot combine a Certificate with another Certificate.

To redeem an eCredit or Companion Certificate on a Delta Vacations package, navigate to “Certificates, eCredits, & Vouchers” on your SkyMiles profile or call Delta Vacations Reservations at 1-800-800-1504.

If my eCredit covers the cost of my ticket, why do I need to provide credit card information?

Credit card information is required for all flight purchases. 

What happens when I use a Companion Certificate, American Express promotional Flight Certificate, or an eCredit, but need to cancel my flight?

  • Companion Certificate
    • If either the unused primary ticket or companion ticket is canceled, both tickets will be canceled, and the companion ticket can be reissued. Companion Certificates are valid for 1 year from the original date the certificate was issued.
  • Promotional Delta SkyMiles Amex Card Flight Certificates
    • If you cancel within the 24-hour risk-free period, your Flight Certificate will be automatically reissued and any taxes and fees will be refunded to your original form of payment. If you cancel after the 24-hour risk-free period, you must message or call Delta Reservations to have your Flight Certificate reissued, and any applicable taxes and fees will be returned as an eCredit.
    • If a partially flown ticket is cancelled, the remaining portion of the Certificate will be forfeited and will not be returned to the customer’s wallet for future use.
  • eCredits
    • For unused, canceled tickets paid for via an eCredit, your original eCredit is restored to your account after the deduction of any applicable cancellation fees.

When do eCredits expire?

If Delta cancels or significantly delays or changes your flight and you choose not to rebook an alternative flight, you can choose to receive an eCredit instead of a refund. This eCredit is valid for 5 years from the date of issuance. If you voluntarily cancel your flight (without a significant travel disruption caused by Delta, as outlined above), your eCredit will be valid for 1 year from the original ticket date, minus any applicable cancellation fees.

How do I get an eCredit?

If your flight is canceled or significantly delayed or changed, you can choose to receive an eCredit instead of a refund for unflown portions of your ticket and any pre-paid seat upgrade or Preferred Seat. This eCredit is valid for 5 years from the date of issuance.

What are the terms and conditions of my eCredit?

Delta eCredits are a specific monetary value that can be applied as payment toward the cost of a Delta ticket and any government-imposed taxes and fees. eCredits may only be applied toward future Delta ticket purchases. When you redeem Certificates or eCredits at delta.com there is no transaction fee. You can also redeem them at any Delta ticketing location, but additional fees may apply. eCredits, including the Delta SkyMiles® Gold Amex $200 Flight Credit, may not be combined with any forms of mileage redemption, whether full or partial, such as Award Travel or Miles + Cash tickets. Most Certificates and eCredits cannot be redeemed at travel agencies, other airlines or other travel websites, please refer to the terms and conditions for details.

Gift Cards


Whether they're purchased online or at a store, Delta Gift Cards can help you save big on upcoming trips. For original bookings, the maximum number of Delta Gift Cards allowed on the initial purchase from www.delta.com is 5. If you need to redeem more than 5 Gift Cards please contact our Reservations team. The maximum allowed is 5 per ticket when booking over the phone. When making ticket changes, the maximum number of Delta Gift Cards allowed on delta.com is 5 per booking. If you need to redeem more than 5 Delta Gift Cards please contact our Reservations team. The maximum allowed is 5 per ticket when booking over the phone. Please refer to the Terms and Conditions of the Delta Gift for additional details.

How do I redeem a Delta Gift Card? Redeeming a Delta Gift Card

  1. Delta Gift Cards can be selected/entered prior to shopping or on the payment page.
  2. Click the Redeem a Delta Gift Card link below to get started.
  3. Enter your Delta Gift Cards number along with any other required information.
  4. Delta Gift Cards will be applied as a form of payment at time of purchase. Redeem a Delta Gift Card Purchase a Gift Card Terms & Conditions

Companion Certificates


To learn more about Companion Certificate, click here.

Gift Cards

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Whether they're purchased online or at a store, Delta Gift Cards can help you save big on upcoming trips.

For original bookings, the maximum number of Delta Gift Cards allowed on the initial purchase from www.delta.com is 5. If you need to redeem more than 5 Gift Cards please contact our Reservations team. The maximum allowed is 5 per ticket when booking over the phone.

When making ticket changes, the maximum number of Delta Gift Cards allowed on delta.com is 5 per booking. If you need to redeem more than 5 Delta Gift Cards please contact our Reservations team. The maximum allowed is 5 per ticket when booking over the phone.

Please refer to the Terms and Conditions of the Delta Gift for additional details.

How do I redeem a Delta Gift Card?

Redeeming a Delta Gift Card

  1. Delta Gift Cards can be selected/entered prior to shopping or on the payment page.
  2. Click the Redeem a Delta Gift Card link below to get started.
  3. Enter your Delta Gift Cards number along with any other required information.
  4. Delta Gift Cards will be applied as a form of payment at time of purchase.

Redeem a Delta Gift Card

Purchase a Gift Card

Terms & Conditions

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Companion Certificates

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To learn more about Companion Certificate, click here.